Forms to Different Emails

Zapier

Managing multiple contact forms on your Webflow website? By default, all Webflow form submissions are routed to a single email address. But what if you want each form to notify a different team member—sales, support, or general inquiries? In this guide, I’ll show you how to easily send Webflow forms to unique email addresses using Zapier—without writing any code.

The Problem With Default Webflow Forms

Webflow’s native form settings only allow you to send submissions to one (or a comma-separated list of) email addresses. While this works for basic websites, it becomes a limitation when you’re handling multiple departments or form types.

For example:

• A General Questions form should go to: info@yourcompany.com
• A Support form to: support@yourcompany.com
• A Sales form to: sales@yourcompany.com

The No-Code Solution: Zapier

To achieve dynamic email routing, we use Zapier—a no-code automation platform that connects Webflow with email services like Gmail.

Step-by-Step: Route Webflow Forms to Specific Emails

1. Set Up Your Webflow Forms

First, make sure each form is clearly named and uses uniquely identifiable field labels (e.g. Form Name: “Support Form”).

2. Create a Zap in Zapier

• Go to Zapier and sign up for a free account.
• Create a new Zap with Webflow as the trigger app.
• Choose the “New Form Submission” trigger.

3. Connect Your Webflow Account

You’ll authorize Zapier to access your Webflow site. Select the specific form that you want to track.

4. Add an Action: Send Email via Gmail

• Choose Gmail (or your preferred email app) as the action.
• Configure it to send the form data to a custom email address based on the form type.
• You can personalize the subject and body with form fields like name, email, and message.

5. Test and Deploy

Submit a test inquiry and ensure it’s routed correctly to the intended inbox. Repeat the process for each form you want to route uniquely.

Benefits of Using Zapier with Webflow Forms

• ✅ Dynamic routing to different team members
• ✅ Better organization and faster response times
• ✅ No custom backend needed
• ✅ Works even on the free Zapier plan (2-step Zaps)